Contact Grin

Grin Building at 950 Powell St (Cordova Really)
 

Recommended routes to Grin Technologies. Note that none of them are off Powell Street. That still won't stop you from trying.

Location:

Grin Technologies Ltd
205-950 Powell Street (entrance on East Cordova)
Vancouver, BC, Canada
V6A 1H9

Email:
sales@ebikes.ca (orders, order status, shipping, and payments)
info@ebikes.ca (technical questions or troubleshooting issues)  

Phone:
1-(604)-569-0902.

We only have 2 phone lines and they are often busy as we use the phone for important business to business communication.  If you have basic questions about components, want to place an order but aren't sure of certain things etc. then best to send us a detailed email and you will get a prompt reply. The same goes for more advanced technical support and advice, as our technical staff are not generally available by phone but they will routinely scan emails both during and after work hours.   

Store Drop-In Hours (Currently by Appointment Only during Fall Renovations, Sept - Nov 2019):
Tuesday - Friday: 11am - 6pm
 

Our walk-in storefront is closed this fall while we do significant interior restructuring of our facility. If you've placed an order online and have been notified that it is ready for pickup, please come by between 10am - 6pm Mon-Friday and ring the doorbell. In order to visit for other reasons please send us an email to book an appointment and we'll be happy to proceed from there.

Mailings:
Please do not mail any item to our address without first requesting an RMA number from us. We can receive dozens of packages in a day, without an RMA it's likely to get lost on the shuffle.