Contact Grin

Grin Building at 950 Powell St (Cordova Really)

 

Recommended routes to Grin Technologies. Note that none of them are off Powell Street. That still won't stop you from trying.

Location:

Grin Technologies Ltd
205-950 Powell Street (entrance on East Cordova)
Vancouver, BC, Canada
V6A 1H9

Email:
sales@ebikes.ca (orders, order status, shipping, and payments)
info@ebikes.ca (technical questions or troubleshooting issues)  

Phone:
1-(604)-569-0902, Tue-Fri 11am-6pm.

We have 2 phone lines and they are often busy as we use the phone for important business to business communication.  If you have basic questions about components, want to place an order but aren't sure of certain things etc. then best to send us a detailed email and you will get a prompt reply. The same goes for more advanced technical support and advice.  Our technical staff are not generally available by phone but they will routinely scan emails both during and after work hours. If you phone in with specific questions and we tell you to email instead, please do not take offence, this is to help ensure you get correct information and to serve you better. 

Visits by Appointment:
Tuesday - Friday: 11am - 6pm  

Covid Update, We are no longer doing scheduled visit appointments to reduce inadvertent exposure at our shop. For local customers wanting to purchase items, please place and pay for the order online first and we will notify you when it is ready for pickup.

Mailings:
Please do not mail any item to our address without first requesting an RMA number from us. We can receive dozens of packages in a day, without an RMA it's likely to get lost on the shuffle.